Installation for Android Devices

Welcome to the installation page for your Android device. This guide assumes you have already made your account on the Mobile Spy server as described in the User Guide.

NOTE: This new build introduces the ability to view all PHOTOS & VIDEOS taken by the device! In addition, it will also log all new CONTACTS and CALENDAR EVENTS!

After you have created your username and password, you should perform these steps below. You will NOT need to connect your phone to your computer to install.

1. First thing, you will need to install the correct built of Mobile Spy for your Android operating system. To check to see what version of the Android OS is installed on the phone, go to your Settings menu, then the About Phone tab, then scroll down to the Firmware Version field. This is the version of the operating system installed on the phone. You will need this information for Step #3 of this installation guide.

2. Next, return to the home screen on the phone. Then, tap the Android Market icon on your device to bring up the Android Market. This is what the Market icon should look like:

3. Once inside the Android Market, tap the magnifying glass icon to bring up the Search function.

4. Now you will need to search for the version of Mobile Spy that is designed for your version of the Android operating system.

For Android OS version 1.5, search for: Android 15x

For Android OS version 1.6, search for: Android 16x

For Android OS version 2.0, search for: Android 20x

For Android OS version 2.1, search for: Android 21x

In the Search field, type in the appropriate name of the version of Mobile Spy you need from the list. Then tap the magnifying glass in the lower right corner to search.

5. Tap on the entry for the version of Mobile Spy you searched for.

6. On the next screen, tap Install at the bottom to begin the installation process.

7. This next screen displays the information about Mobile Spy's access to certain phone features it will use to log. Tap Ok to start the installation.

8. After the program finishes downloading, it will automatically install itself. To finish the installation, you MUST POWER DOWN the phone and wait 30 seconds. Then, POWER THE DEVICE BACK ON so that Mobile Spy will start up. All you have left to do is to configure the monitoring features of Mobile Spy to fit your needs. These instructions are on the following page:

Mobile Spy for Android Setup & Configuration Instructions

IMPORTANT NOTES

To make changes to the user/password just dial the digits again: *12345#

You can also change the *12345# to anything you wish by pressing MENU > Configure > Change PIN command.

CLEARING THE ANDROID MARKET SEARCH HISTORY

If you need to clear the search history in the Android Market, there are several free applications in the Android Market you can install to clear the history. Our recommendations are:

For Android OS version 1.5, search for: MarketHistoryEraser

For Android OS versions 1.6 and higher, search for: HistoryEraser

These applications are NOT our software and we DO NOT provide support for these applications. These are simply our recommendations, as there are dozens of applications to choose from.

UNINSTALL

To uninstall Mobile Spy from your Android device, please follow these instructions:

Removing Mobile Spy from your Android device

See the general User Guide for more info on checking logs.


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Smartphone Requirements

Any compatible iPhone, BlackBerry, Android, Windows Mobile or Symbian OS based smartphone including many models by Apple, Samsung, Nokia, Motorola, HTC, more

Compatible Phone Carriers

T-Mobile, Sprint, O2, Orange, Verizon, Alltel, AT&T, more

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