Support and Help Center

Mobile Spy is dedicated to helping you monitor your smartphone. Below you will find links to commonly asked questions and user documentation for the product. Additionally you can obtain a new download or upgrade your software.

If you still have a product question or support-related issue, please open a new support ticket below. All support tickets are answered by email within 24 hours, however most requests are answered much sooner.

Product User Guide
Documentation for Mobile Spy.
View Product User Guide >>>

Searchable Knowledge Base
Questions about features and ordering.
View Knowledge Base >>>

Locate a Previous Order
View past order information.
Locate a Previous Order >>>

Recover Your Download
Use this page to obtain a new download.
Recover Your Download >>>

About Retina-X Studios
Complete company profile.
Learn More About Retinax >>>

Open a Support Ticket
Contact us for questions and support.
Open New Support Ticket >>>


Smartphone Requirements

Any compatible iPhone, BlackBerry, Android, Windows Mobile or Symbian OS based smartphone including many models by Apple, Samsung, Nokia, Motorola, HTC, more

Compatible Phone Carriers

T-Mobile, Sprint, O2, Orange, Verizon, Alltel, AT&T, more
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